They came out figured out the problem in a couple of minutes, explaining what happened and showed me how to fix it.
Aarowhead is a terrific company to deal with! Knowledgeable, HONEST, affordable, and very friendly. They have gone above and beyond good business practices to help me fix problems that another HVAC company couldn't figure out. The owner is such a good guy and worries about his customers. They've worked me into their schedule several times during emergency weather. Very knowledgeable about the intricacies and challenges of old homes. I highly recommend them. 5/5
Our A/C went out in the middle of the summer! The repair was going to be more than we could afford at that time. Before even discussing money, it was discovered that the bulk of the expense would be covered by a recall. This was such a blessing. So to say 'honesty' is a reason for me referring several people, would be an understatement. Family owned small business. #supportlocal
I can't say enough wonderful things about Arrowhead Heating & Cooling!! Very knowledgeable, courteous, professional. I was super confused about the heat pump system. I had been given previously wrong information. Tom could tell when I called him that I was thoroughly confused. He took the extra time to educate me so I could make an informed decision. He could have left me confused as others had, but he did not. The communication was exceptional. The pricing and warranty was the best I had found! I made an excellent decision choosing Arrowhead Heating & Cooling!! Choosing them was a no brainer! With the crew being in my house they were so sweet and respectful. Even brought my trash can from the road that morning! They really did go above and beyond! Fantastic job! And I am so warm and cozy right now!!! Thank you guys for a wonderful job, wonderful product, and wonderful service! I couldn't have asked for better!!! Highly, highly recommend!!
Just got a new heat pump system from these guys and it is fabulous! Tom and his crew are very professional and precise with their work! Extremely happy and wondering where all this air flow has been all these years! Thanks guys! More than thrilled!! Highly recommend!
My AC unit finally gave out after 12 years. I called Tom based on a recommendation from a co-worker and he was able to come take a look at the unit even though I live outside his usual service area and after completing a full day of previously scheduled calls. Tom and crew were able to install a new AC unit two days later. He and his team showed up on time, were very courteous, and completed the install in a couple of hours. The new unit is much more quiet, my electric bill has been drastically reduced vs last summer, and the house stays much cooler. I would highly recommend Arrowhead to anyone with cooling or heating issues.
Almost four years ago I bought a wood-burning boiler. Hooking it up was going to be complicated because I wanted it to work in tandem with my existing oil-burning boiler. Numerous people looked at the project over the next three and a half years, but no one would take it on. Then Tom showed up. He did some research, consulted with experts and within a couple of weeks I was heating primarily with wood. The work is neatly done. He is reliable, knowledgeable, a pleasure to work with and trustworthy - I would not hesitate to hand him my house key if I could not be home. Thanks Tom, you do excellent work and are a great guy.
Tom Jones did an awesome job with putting in our new furnace. When our furnace quit, he was the first person we called. Very reliable and trustworthy. We appreciate everything he did for us.
Tom will take care of your needs. His company does awesome work hands down. He is someone you can trust and rely on!
What a wonderful man! Saved the day with a $14 part! Was told my unit was shot by another company and they were ready to order a whole new unit...found out that Tom originally installed the unit in the house and he graciously came over and changed out one part! Life time customer!! Thanks so much for taking care of me i truly appreciate it.
Tom, you are definitely the man to call. You are the only heating and cooling guy I trust. I will send you as much business as I can. If you can get me a couple cards I can get people the information they need.
My furnace broken on Monday of New Years week.Tom came to our home on New Years Eve. And had old furnace out and new furnace installed that evening before holiday.He stayed until job was complete and heat was on to house.he showed amazing time management, craftsmanship and explained start up of new unit.He and partner Andrew should be commended for their dedication to customer service before a holiday to get things to all come together and great competitive pricing and follow up phone call .many thanks for great effort and results.please consider them for your hvac needs
Tom Jones is the best. He went above & beyond to fix the heater for my pool. I will definitely call him for future heating & cooling issues!
Tom got my call was at my door in 15 min late in eve. Fixd prob fair price. Does good work id recomend him to everyone....
Thanks Tom for what you do!.....and what you have done for us!.....it's greatly appreciated!
If anyone needs heating or cooling help- this guy is the best!
Excellent and affordable service. Would repeat.
They were amazing ! We have an oil furnace and it had been giving us trouble for years and they for sure went the EXTRA mile in helping us get it fixed without having to spend a fortune! They are trustworthy, timely, and dependable!! I will for ever go to them for an further issues that we have, but we hope that will be a very, very long time!!
Tom is the man! Answers every time I call him! Always quick to help with any problem and just a genuine dude. Highly recommend to anyone and everyone!